Your sales operation doesn’t stay at the desk.
Telecallers and site staff carry Realty Desk in their pocket. When a buyer rings, the phone already knows who it is. After the call, the summary and the next follow-up are waiting.
Android only. Everything on the phone is the same data your managers see on the web.
Name, project and stage on screen
Last conversation and today’s objective
Matched to the lead by phone number
28 Sep · confirm the Saturday visit
What can telecallers do from the phone?
The day’s calling, updating and recording, without going back to a laptop.
Every call starts where the last one ended.
Before a follow-up call, the phone shows a short brief: what the buyer said last time, the latest notes, and one thing to do today. It updates as new calls and notes come in.
The walk-in is recorded, and the cost sheet goes out.
A buyer walks in without an enquiry. Record them on the phone and they become a lead like any other. When they want details, send the property pack from the same screen.
How auto-recording works, in three steps.
Managers see each phone’s auto-recording status in the Calls section, so a switched-off recorder is easy to spot.
The phone app is built for everyday Android phones. Anyone on an iPhone can use Realty Desk in the web app; caller ID and automatic recording upload need the Android app.
Questions about the phone app.
Is there a Realty Desk app for iPhone?
No. The Realty Desk phone app is Android only. On an iPhone, your team can still use Realty Desk in the web app.
How does call recording work on the Realty Desk app?
The telecaller turns on their Android phone’s own call recorder and connects the recordings folder in the Realty Desk app once. After that, each recording is uploaded automatically and matched to the lead by phone number. Recordings can also be uploaded by hand on the web.
What shows on screen when a buyer calls?
If the number belongs to a known lead, the Android app shows the buyer’s name, project and stage while the phone rings, so the telecaller knows who it is before answering.
Can telecallers send brochures and cost sheets from the phone?
Yes. The property pack puts together the flat, the cost sheet, an EMI plan, the brochure and a PDF link. The telecaller shares it on WhatsApp from their own phone — Realty Desk prepares it, the caller sends it.