The follow-up system that remembers everything.
Most buyers aren’t lost on the first call. They’re lost on the third follow-up that never happened.
Realty Desk keeps every follow-up dated, owned and full of context, from the first enquiry to the booking.
Nine steps, twenty days.
Follow Rahul Sharma from a Facebook form to a booked flat. Every step is written down by the step before it — the call, the stage, the next follow-up, the visit, the result.
- 22 Sep11:20BookingBookingsB-201 booked. The unit shows as booked everywhere; demand letters start.
Every follow-up has eight things attached.
A follow-up isn’t just a date on a calendar. In Realty Desk it carries everything the next person needs to pick up the conversation.
A caller goes on leave
Whoever picks up the lead reads the last conversation and the next action — nothing lives only in one person’s head.
A buyer rings back
On the Android app, caller ID shows the name, project and stage before the call is answered.
A manager checks in
Tasks and follow-ups show their owner and due date, so it’s clear who is on it.
Who is waiting, and for how long?
The late follow-ups report lists every buyer whose follow-up date has passed: what they are waiting for, how late it is, and who owns it.
Download it as a PDF for the morning meeting, or as a CSV spreadsheet to sort and share.
More reports in AnalyticsHow does Realty Desk make sure follow-ups aren’t missed?
Every follow-up has a due date and an owner. Overdue and due-today follow-ups come to the top of the caller’s Smart Call list, and the late follow-ups report shows managers who is waiting and for how long.
What does a telecaller see on a follow-up?
The previous conversation, the last action, the next action, the due date, who is responsible, the project, the campaign and the lead’s stage. Before the call, a short brief sums up what was said last time and what to do now.
Can I download a report of late follow-ups?
Yes. The late follow-ups report lists each buyer who is waiting, what they are waiting for, how late it is and who owns it. It downloads as a PDF or a CSV spreadsheet.